Effective Date: 03 October 2024

At PitchMastr, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or use our services. By accessing or using our website (https://pitchmastr.com), you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with our platform:

Personal Information You Provide

• When You Register: Name, email address, phone number, company information, and any other information necessary for account creation and profile setup.
• When You Submit a Startup: Business details, pitch deck, financial documents, and other relevant information about your company.
• When You Invest or Express Interest: Information about your investment preferences, interests, and past investments.
• When You Communicate with Us: Any personal information you voluntarily provide through email, chat, or phone communication.

Information Collected Automatically

• Log Data: We collect information about your device and how you interact with the website, such as your IP address, browser type, device information, and pages visited.
• Cookies: We use cookies and similar technologies to improve the functionality of our site and tailor your user experience. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

• Provide and operate the services on our platform.
• Facilitate communication between founders, intermediaries, and investors.
• Verify and process submissions, such as project listings or investor registrations.
• Improve and personalize your experience on our website.
• Conduct security monitoring and ensure compliance with legal and regulatory requirements.
• Send you relevant marketing communications, updates, or notifications (you can opt out at any time).

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We share information with trusted third-party service providers who help us manage the platform, such as cloud hosting services, CRM providers, and marketing tools.
• With Investors or Founders: If you are an investor expressing interest in a project or a founder submitting a project, we may share relevant information between parties to facilitate the investment process.
• With Legal Authorities: We may disclose your information if required by law or to protect our legal rights, comply with a legal process, or prevent fraud or illegal activity.
• With Your Consent: We may share your information for any other purpose disclosed to you with your consent.

4. Your Privacy Choices

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to update or correct any inaccurate information.
• Deletion: You may request that we delete your personal data. Please note that we may need to retain certain information to comply with legal obligations.
• Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails, or by contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Email].

5. Data Security

We take data security seriously and use industry-standard measures to protect your personal information. However, please be aware that no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We will retain your personal information for as long as is necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce agreements. When we no longer need your information, we will take reasonable steps to delete or anonymize it.

7. International Data Transfers

If you are accessing our services from outside the United Arab Emirates, your information may be transferred to servers located in other countries. By using our platform, you consent to the transfer of your information to countries that may not offer the same level of data protection as your home country. We will take reasonable steps to ensure your data is protected during these transfers.

8. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party services you interact with.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: service@changemastr.com
Address: ChangeMastr FZ-LLC, VUNE003, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE